PRIVACY

DELIVERIES START FROM ONLY £9.00 DEPENDING ON LOCATION

This website privacy policy describes how Main Line Timber Ltd protects and make use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy will be updated from time to time. The latest version is published on this page.

This website privacy policy was last updated on 25th October 2017

If you have any questions about this policy, please email [email protected] or write to Main Line Timber Ltd, Old Station Yard, Woodford Halse, Daventry, Northamptonshire, NN11 3RB

 

Who we are

Main Line Timber Ltd ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (i.e. we are responsible for, and control the processing of, your personal information).

We gather and use certain information about you in order to provide products and services that you have ordered and to enable certain function on this website.

We also collect information to better understand how you use this website and to present timely, relevant information to you.

 

What data we gather

We may collect the following information including:

  • Name
  • Contact information including email address
  • Demographic information, such as address and postcode
  • Payment information, debit/credit card details
  • Website usage data
  • Other information relevant to your purchase
  • Other information pertaining to special offers

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• give consent on his/her behalf to the processing of his/her personal data;

• receive on his/her behalf any data protection notices; and

• give consent to the transfer of his/her personal data abroad.

Save for where you have consented to us using your data for marketing purposes, we will only retain your data for as long as necessary to fulfil your order for goods and for the duration of any warranty provided in accordance with our terms and conditions.

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically we may use data:

  • For our own internal records
  • To supply the products and services we provide
  • To improve the products and services we provide
  • To contact you in response to a specific order or enquiry
  • To customise the website for you
  • Where you have given your consent, to send you promotional emails about products, services, offers and other things we think might be relevant to you
  • Where you have given your consent, to send you promotional mailings or to call you about products, services, offer and other things we think might be relevant to you
  • Where you have given your consent, to contact you via email, telephone or mail for market research reasons
  • Where you have given your consent, to monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

 

Cookies and how we use them

What is a cookie?

A cookie is a small text file which is placed on your computer’s hard drive as you use uor website. It enables our website to identify your computer as you view different pages on our website.

Cookies allow website and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they tend to visit.

 

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preference. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Controlling cookies

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

 

Controlling information about you

When you order from us, you become a client of Main Line Timber Ltd and we need your information in order to process and deliver your order.

Additionally, when you fill in a form or provide your details on our website, you will see a tick box allowing you to:

Opt in to receive marketing communications from us by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Sign in to our website and change your opt-in settings
  • Send an email to [email protected]
  • Write to us at Main Line Timber Ltd, Old Station Yard, Woodford Halse, Daventry, Northamptonshire, NN11 3RB

We will never lease, distribute or sell your personal information to third parties.

Any personal information we hold about you is stored and processed under our data protection policy in line with the Data Protection Act 1998.

 

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and GDPR 2018.

 

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

• email, call or write to us (see ‘How can you contact us?’ below)

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

• let us know the information you want a copy of, including any account or reference numbers, if you have them

 

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

• email, call or write to us;

• let us have enough information to identify you (e.g. account number, user name, registration details), and

• let us know the information that is incorrect and what it should be replaced with

 

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

• email, call or write to us.

let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)

 

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

GET IN TOUCH

We supply a wide range of wood and metal based products for all of your garden project requirements. We also manufacture wooden gates to your size requirements. For more information about us and how we can help you, please call us on:

01327 262124

Woodford Halse, Daventry

01926 633739

Marton, Leamington Spa